Privacy Policy
INSIGHTCAST PRIVATE LIMITED (“we”, “our”, “us”) operates the voice-based social platform VaaniVo. We respect your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you access or use our services.
By using VaaniVo, you agree to the terms outlined in this policy.
1. Information We Collect
When you register or interact with VaaniVo, we may collect the following types of information:
- Basic profile details such as your name or username
- Email address
- Mobile number
- Date of birth and gender
- Location or address (if provided)
- Any additional information you choose to share on your profile or within the platform
We only collect information that is necessary to operate, maintain, and improve our services.
2. How We Use Your Information
Your information is used for the following purposes:
- Creating and managing your account
- Providing personalized content and recommendations
- Enabling voice rooms, social interactions, and platform features
- Improving platform performance and user experience
- Communicating updates, support messages, or important notices
- Processing payments securely through third-party providers
- Preventing fraud, abuse, or unauthorized activities
3. Public Information & Content Sharing
Certain information may be visible to other users on VaaniVo, including:
- Your profile name and profile picture
- Content you create, such as voice rooms, titles, and descriptions
- Your followers and following lists
Please note that any content you share may be further distributed outside the platform if you or other users choose to share it.
4. Data Retention
We retain your personal data only for as long as necessary to:
- Provide and maintain our services
- Comply with legal and regulatory requirements
- Resolve disputes and enforce our policies
- Improve platform functionality and analytics
Once data is no longer required, we take reasonable steps to delete or anonymize it.
5. Sharing of Information
We do not sell your personal data. However, we may share your information in the following cases:
- With trusted third-party service providers (e.g., payment processors, hosting services)
- To comply with legal obligations or government requests
- To protect the rights, safety, or integrity of our platform and users
6. Cookies and Tracking Technologies
VaaniVo uses cookies and similar technologies to:
- Remember your preferences and settings
- Improve functionality and performance
- Analyze user behavior and engagement
- Support marketing activities where permitted
By continuing to use our platform, you consent to the use of these technologies.
7. Promotional Communication
With your consent, we may send you updates about new features, promotions, or services. You can opt out at any time by:
- Clicking the unsubscribe link in emails
- Updating your preferences in your account settings
8. Payments and Financial Information
All transactions on VaaniVo are processed through secure third-party payment providers. We do not store your full payment details on our servers. These providers follow industry-standard security practices to protect your financial information.
9. Data Security
We implement appropriate security measures to protect your data, including:
- Encryption of sensitive information
- Access control restrictions
- Regular monitoring and system updates
However, no system is completely secure, and users are encouraged to protect their account credentials.
10. Your Rights
You have the right to:
- Access and review your personal data
- Update or correct your information
- Request deletion of your account and data
These actions can be performed through your account settings or by contacting us.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any significant changes will be communicated via the platform or through email.
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us:
- Email: [email protected]
- Address: Ground Floor, 67/4696, Abad Bay Pride Tower, High Court Road, Marine Drive, Kochi, Ernakulam, Kerala 682031